Customer Story: PWT (Pacific Western Transportation)

Customer Story: PWT (Pacific Western Transportation)

Pacific Western Group is one of the largest transportation companies in North America, with more than 5000 employees in roles such as motor coach driver, city transit bus driver, maintenance technicians, dispatch, customer service representatives, and more. PW’s rate of employee turnover was a problem, due to the cost of re-hiring, training, and diminished customer satisfaction. Their HR department needed an affordable, easy-to-use solution to address these issues.